Terms & Conditions
- Information About T.ink
1.1 I operate the Site. I am T.ink, a company registered in England and Wales. My main trading address is T.ink, 3 Augusta Drive, Tytherington, Macclesfield, SK10 2UR
- My Products
2.1 The images of the Products on the Site are for illustrative purposes only. Although I have made every effort to display the colours accurately, I cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.
2.2 I use reasonable endeavours to make sure that every Product is shown accurately on the Site and that prices are correct. However, occasionally there may be small variations in colour, typefaces and layout. The packaging of the Products may vary from that shown on images on my site.
- How I Use Your Personal Information
3.1 I only use your personal information in accordance with my Privacy and Cookies Policies. Please take the time to read these as they include important terms which apply to you.
- About You
How The Contract Is Formed Between You And I
4.1 My shopping pages will guide you through the steps you need to take to place an order with me. Please take the time to read and check your order at each page of the order process, in particular the delivery address.
4.2 After you place an order, you will receive an e-mail acknowledging that I have received your order. It is deemed as confirmation of your order stating the receipt of your purchase and amount.
4.3 If I am unable to supply you with a Product, for example because that Product is not in stock or no longer available or because I cannot meet your requested delivery date or because of an error in the price on the Site, I will inform you of this by e-mail and I will not process your order. If you have already paid for the Products, I will refund you the full amount including any delivery costs charged as soon as possible.
- My right to vary these terms
5.1 I amend these Terms from time to time. Please look at the top of this page to see when these Terms were last updated and which Terms were changed. Every time you order Products from me, the Terms in force at the time of your order will apply to the Contract between you and I.
Wedding & event related terms and conditions
This form covers T.ink’s standard terms and conditions which every client must read and understand. Every client will receive a contract outlining these terms and any bespoke terms involved in each individual circumstance. By signing a contract with T.ink you will be agreeing to these terms and conditions.
- 1 ‘contract’ the document/s setting out the services to be provided by me, together with these terms and conditions and a signed contract acceptance form
- 2 ‘you’ the person, firm or organisation engaging my services
- 3 ‘I, T.ink, my, me, myself’ – T.ink
- 4 ‘services’ provided by T.ink which include, but not limited to: event planning, event design, management, hosting, project management, bespoke craft making, venue styling and decor hire
- 5 ‘suppliers’ outsourced suppliers used by T.ink to provide services and products for the event
- My fees
2.1 The fees in respect of services provided will be agreed and specified under the contract
2.2 A non-refundable deposit of 50% will be paid on acceptance of an initial quotation. A final payment of 50% will be due 4 weeks before the event.
2.3 For events booked with less than 4 weeks lead time full payment will be needed on acceptance of the quotation
- When the contract starts
3.1 The contract starts when it is signed by all parties including the client/s and T.ink.
3.2 If at any time a supplier I have engaged is not able to provide the product/service as originally quoted, I will endeavour to replace it to a similar value/quality unless you, the client agree to the increased change.
- Client responsibility
4.1 In providing my services, in particular hosting events, any reasonable instruction given to you by myself or my suppliers must be followed. In the event that you or your guests fail to follow my reasonable instructions, resulting in loss or damage, you will be liable for said loss or damage.
4.2 For each preferred supplier, I will advise you in respect of their terms and conditions and payment schedule. T.ink is unable to make advance payments to suppliers on your behalf. You must ensure clear payments in time for me to meet schedules. I cannot be held liable if you fail to clear the necessary funds in time to meet these obligations and the supplier then withdraws their service.
4.3 Any materials or props hired from T.ink will be given back in the same state that it was hired out in. Consideration will be given for normal wear and tear, but any found broken or damaged due to miss-use will be liable for the client to pay full price of what that particular item or items cost T.ink to purchase. All item costs can be found on the item checklist accounting spreadsheet that T.ink has.
4.4 It is your responsibility to let me know of any changes to the event including guest numbers and any other possibilities that I will not know about.
4.5 You must carefully check all correspondence you have from other suppliers and venues, I cannot take responsibility for losses or misunderstandings between you and non-T.ink related bookings. Any personal accidents, losses and damages happening at the venue are not the responsibility of T.ink.
- Limits of my liability
5.1 T.ink does not accept any liability for non-completion of an event or for any delays arising as a result of strikes, riots or lockouts, adverse weather conditions, loss, damage or cancellation due to fire, flood or any other cause beyond our control. This contract is governed by English law and in the unlikely event of a dispute, the parties shall submit to the exclusive jurisdiction of the English courts.
5.2 The liability of T.ink in respect of any breach of the contract, including any applied terms shall not extend to any consequential loss whatsoever suffered by the client or their guests
6.1 I have public liability insurance up to the sum of £5,000,000.
6.2 I advise you to take out separate insurance for your event. This will cover possible loss or damage to my equipment, or that of the suppliers used at your event.
- Ending a contract
7.1 You have the right to cancel within 14 days from the contract being signed losing only the initial non-refundable deposit.
7.2 I may end the contract if: you break its terms and conditions, or you, the company or personally become bankrupt/enter into a voluntary agreement with creditor/a receiver is appointed. Under these circumstances it will end immediately and I will recover costs.
7.3 You may end this contract if: By giving clear notice to T.ink in writing. If you do, you will be liable to pay any outstanding costs T.ink is not liable to pay such as venue deposits, in-house consumed costs for items such as bespoke craft already made.
7.4 For wedding clients: I underline the importance of taking out your own personal insurance in case anything happens requiring the cancellation of your event.
7.5 T.ink will do its utmost to ensure that your event goes ahead. However, if a supplier pulls out at a late date I cannot be held liable, but will endeavour to source a replacement.
- T.ink commitment to you
8.1 I shall commit to the order outlined in your specified contract and will review the order as items are completed and undertaken. Where bespoke work is taken on I will endeavour to confirm the finalised design and unless specified from the client, will produce what has been confirmed in the design.
8.2 I will provide a complete breakdown quotation and final detailed invoice before going ahead with the order until all parties have ok’d and signed the contract.
8.3 Any guest lists, venue contracts etc will be checked and confirmed with you before committing to any finalities before the event. I will maintain regular contact with you and provide detailed updates as required.
8.4 I aim to create exactly what you want as a client and produce my part/s of the event to the utmost quality and brilliance I can.